Claims support in Switzerland

The link between the claimant and the insurer.

Claimlink manages the local, practical side of a claim from first contact and on-site inspection through assessment, repair coordination and completion — with clear communication for both the claimant and our mandating partner.

One local point of contact

We act as the operational link between the person reporting the loss and the insurer, claims handler or other organization that appoints us.

Claimant
→
Claimlink
→
Insurer
What we do

Clear, practical claims handling from inspection to resolution.

Once appointed, we contact the claimant directly, with our mandating partner copied, introduce Claimlink as the appointed claims representative and coordinate the next steps.

For the claimant
One clear contact in Switzerland to arrange the inspection, explain the practical next steps and coordinate any required intervention.
For the mandating partner
Structured reporting, photographic documentation, repairability assessments, cost estimates and ongoing follow-up throughout the claim.
Our process

From first contact to completion.

A straightforward workflow designed to provide reliable information and efficient local support.

1

On-site damage inspection

Inspection of the damaged items together with comprehensive photographic documentation.

2

Detailed English report

A clear inspection report documenting the observed damage and relevant findings.

3

Repairability assessment

Evaluation of whether damaged items can reasonably be repaired or restored.

4

Cost estimates

Repair estimates and, where required, replacement cost information for the damaged items.

5

Furniture & wood repairs

Coordination and execution of appropriate repairs to furniture and wooden items.

6

Specialized craftsmen

Coordination with appropriate specialist craftsmen whenever specific expertise is required.

7

Collection & redelivery

Collection, transportation and redelivery of damaged items whenever workshop intervention is necessary.

8

Claim follow-up

Follow-up with the relevant parties until the required work has been completed.

A practical bridge between the people affected by a loss and the professionals responsible for handling it.
✓Direct communication
Clear coordination with the claimant and our mandating partner.
✓Local Swiss support
On-site intervention and practical coordination in Switzerland.
✓From assessment to repair
One point of contact throughout the operational handling of the claim.
Contact

Need local claims support in Switzerland?

Contact Claimlink for inspections, damage assessment, repair coordination and operational claim follow-up.

Claimlink

1214 Vernier, Geneva, Switzerland

Email: info@claimlink.ch
Phone: +41 22 743 21 11